• FireWire400@lemmy.world
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    3 hours ago

    the only troubleshooting step apple has is to reimage.

    That’s not entirely true. More often than not, the only troubleshooting step the “Apple Certified Professionals” there offer is to buy a new Mac.

        • CeeBee_Eh@lemmy.world
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          9 minutes ago

          Lol, no. A good majority of the time the issue is something simple like a loose or broken ribbon cable that would cost $3 in parts and $50 in labour (if you’re being generous with the time).

          This practice of the “Genus” bar people telling a customer that they need a whole board replacement that would cost $2000 and saying it’s cheaper to get a whole new computer is well documented.

          https://youtu.be/o2_SZ4tfLns