Is a CR-Touch sensor a "consumable"? Creality thinks so. After our CR-10 SE failed, we spent 23 days fighting a warranty claim that should have taken minutes. Here’s the playbook they use to make you give up, and the exact steps we took to force them to pay.

Is a CR-Touch sensor a “consumable”? Creality thinks so. After our CR-10 SE failed, we spent 23 days fighting a warranty claim that should have taken minutes.

  • spitfire@lemmy.worldEnglish
    3·
    4 days ago

    I had them replace it 3 times before I got a working one. By the time it was delivered I’ve returned my Ender 3 V3 KE and got…K1. I am much happier with it though, and I’ve even mounted that CR-Touch on it at się point;)