• AstralPath@lemmy.ca
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    7 hours ago

    These people have 0 usefulness outside of helping the guy print a pdf…

    Until you click on a phishing link.

    This is the curse of IT. Perpetually undervalued yet absolutely essential. If IT were ever to disappear, the businesses they support become walking corpses.

    It chaps my ass that everyone working in business has grown up with computers being essential to business yet its somehow still acceptable for them to be functionally illiterate in using them.

    Sometimes its so fucking bad that the equivalent would be someone being granted a drivers license and given a car but they have no idea how to put it in park, let alone use the brakes.

    IT are the Dunedain Rangers protecting The Shire. They’re not popular, they’re barely acknowledged, often scorned, but without their presence The Shire cannot be.

    • gustofwind@lemmy.world
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      7 hours ago

      My industry could abandon most technology and we’d be fine but things would just take longer to do 🤷‍♀️but everyone I know still appreciates and respects IT anyway

      Most people just use their computers to accomplish other things in life and then go about their business without developing actual computer skills. The reason yall in IT is cause you were obsessed w computers enough to truly learn how to use them.

      You could always learn how to code an awful system that requires IT support if helping people print and plug in cables isn’t rewarding enough

      • village604@adultswim.fan
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        4 hours ago

        You seem to think that desktop support is the only IT job that exists, which is incorrect.

        I work in Infosec and my job isn’t helping users with computer illiteracy, but I can still get frustrated when people don’t know how to do basic tasks that their job requires.