Let me, for once, not mince words here: Windows 11 is a travesty, a loose collection of dark patterns and incompetence, run by people who have zero interest in lovingly crafting an operating system they can be proud of. Windows has become a vessel for subscriptions and ads, and cannot reasonably be considered anything other than a massive pile of user-hostile dark patterns designed to extract data, ad time, and subscription money from its users.
I ran into the same type of problem trying to reset the forgotten MS password for a friend. In her case she could log in to her PC with a PIN but not her password. Outlook was still accessible from the PC but not her phone.
Attempting to change the password resulted in an “SMS service not available” message 90% of the time over a period of days. The few times the service was available and it said we successfully changed the password, the new password would not work, even when we were positive it was entered correctly. The SSD wasn’t anywhere near full.
Microsoft then turned the days already wasted because of their incompetence into a week. As a last ditch effort we tried Microsoft’s 24 hour turn-around password reset questionnaire three times. After going through the process the new password was still rejected both on her PC and phone every single time.
We eventually had to give up. If her PC or her Outlook app ever asks for a password she’ll lose all access and that’s apparently just fine with Microsoft. When she does buy a new PC it’ll be an Apple.
Microsoft is making it impossible to use Windows PCs without an online account. Obviously there’s Linux, but I’m not willing to be her only source of tech support. That leaves Apple.
in the consumer versions, yes. but more generally that will still remain an option for some time at least.
for now, there’s windows 10 LTSC, updates until 2032. I would get her this. after that she could still use windows 11 LTSC releases, which don’t receive surprise function changes because businesses use it for critical things.
I’ve used Massgrave, but that and the other things you mentioned are not options in this case.
A few years ago I helped a different friend when her printer quit working on Windows 10. What started as occasional help turned into near daily phone calls and demands for tech support to get the printer working again. Turned out her boyfriend was getting pissed off when he was playing a game and killing Windows with the power button on the PC.
Lesson learned.
I’m not willing to become anyone’s tech support rep. I’ll help this friend occasionally but won’t go further than that.
I ran into the same type of problem trying to reset the forgotten MS password for a friend. In her case she could log in to her PC with a PIN but not her password. Outlook was still accessible from the PC but not her phone.
Attempting to change the password resulted in an “SMS service not available” message 90% of the time over a period of days. The few times the service was available and it said we successfully changed the password, the new password would not work, even when we were positive it was entered correctly. The SSD wasn’t anywhere near full.
Microsoft then turned the days already wasted because of their incompetence into a week. As a last ditch effort we tried Microsoft’s 24 hour turn-around password reset questionnaire three times. After going through the process the new password was still rejected both on her PC and phone every single time.
We eventually had to give up. If her PC or her Outlook app ever asks for a password she’ll lose all access and that’s apparently just fine with Microsoft. When she does buy a new PC it’ll be an Apple.
an apple? Because of this? why? why is it not an option to use a computer without an online account?
Microsoft is making it impossible to use Windows PCs without an online account. Obviously there’s Linux, but I’m not willing to be her only source of tech support. That leaves Apple.
in the consumer versions, yes. but more generally that will still remain an option for some time at least.
for now, there’s windows 10 LTSC, updates until 2032. I would get her this. after that she could still use windows 11 LTSC releases, which don’t receive surprise function changes because businesses use it for critical things.
https://massgrave.dev/windows_ltsc_links
same site also has an open source forever activation tool
I’ve used Massgrave, but that and the other things you mentioned are not options in this case.
A few years ago I helped a different friend when her printer quit working on Windows 10. What started as occasional help turned into near daily phone calls and demands for tech support to get the printer working again. Turned out her boyfriend was getting pissed off when he was playing a game and killing Windows with the power button on the PC.
Lesson learned.
I’m not willing to become anyone’s tech support rep. I’ll help this friend occasionally but won’t go further than that.
ok, but won’t they also demand tech support for the mac? and if others can’t give them help for windows, and you won’t either, who will for the mac?
Apple.