The patent called “STATE MANAGEMENT FOR VIDEO GAME HELP SESSIONS” describes multiple examples where a pop-up might ask a player to let a helper take over the gameplay for a while.
Imagine if a user were struggling to find a rare gem in an RPG; if allowed, the helper would take control from the player. They would proceed to chat and guide the user through the process of acquiring the gem.
Do you know which one? I would love to see that xD
Apparently it’s Mario Maker 2… so technically a Mario game, but it’s not “official” Mario levels, so take that as you will