I have a lot of issues with AI in general, but frankly the biggest, most immediate one is that I reeeally hate when tech pretends to be human. Like search engines giving me a seventh grader’s essay before the actual one-word answer I was looking for. Or the uncanny valley voice at the drive-thru speaker saying “great choice!” to everything I order. Or the AI on shopping websites saying “I’d recommend this model…” Etc etc.
There’s just something so strange and uncomfortable to me about a thing that we all know is not a person pretending to be one; feels like someone telling a lie directly to my face, and I know they’re lying, and they know they’re lying, but I’m supposed to… appreciate it? For some reason?
But a lot of people I know actually prefer it. They’ll ask ChatGPT something—even something that has a simple, definitive answer that doesn’t really need further explanation—rather than just looking it up on a search engine. I’m just curious what the difference in psychology is between us. And I’m wondering if maybe it’s actually just a me problem; I mean, I hated Jeeves too, and he seemed pretty well-liked back in the day.
I do like videogames, including ones with NPCs, but the difference there is that an NPC isn’t pretending to be a person, it’s pretending to be a character in a fiction that was definitively written by a person. And even so, I very much don’t like hyper-realism in games, much prefer stylized and/or cartoony.
And yeah the fake person at a drive thru thing started up where I am in California sometime last year (or at least that I first noticed). The irritatingly realistic voice is bad enough, but it’s really the obsequious responses that bug me there. A lot of, “great choice! The orange chicken is really tasty”, like bitch you literally don’t have a mouth, please stop.