My app suddenly said “your account expires in two days”. Weekend was around the corner and there is no way that I could receive one of their refill vouchers in time (I use this method for privacy). I reached out to them, asking them to add a few more days to my account so that all my devices don’t get deleted when my account expires. I also emphasized, that they can of course subtract that amount of days from my next refill. I sent them my account number, encrypted with PGP, and within 12 hours, they replied: I added three more days. It’s on the house. Have a good day! :)
That was really nice of them. :)
Mullvad are like a drop of hope in humanity in a sea of shitty and shady business practices.
Alas, VPNs are quite high on the endangered species. Largely thx to countless clueless, when they’re not plain full dishonest and working in their very own interest, representatives doing their best to make our societies a much shittier place for the rest of us.
Yeah. Other than being vocal about the right to privacy in my everyday life, maybe I should drop a job application at Mullvad 😆