bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 6 months agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square175fedilinkarrow-up1927arrow-down17
arrow-up1920arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 6 months agomessage-square175fedilink
minus-squarepinball_wizard@lemmy.ziplinkfedilinkEnglisharrow-up8·6 months agoPlus the halucination risk.
Plus the halucination risk.