They’ll drag out any legal challenge in hopes you won’t want to pay for months of legal fees fighting it, on top of whatever legal fees are incurred that caused you to challenge it in the first place…
Sometimes mandatory arbitration doesn’t work out so well for companies either as Valve found out. When they run into what are effectively class action lawsuits but they get forced into individual arbitration with hundreds of thousands of people that clause starts to look really dumb.
They’ll drag out any legal challenge in hopes you won’t want to pay for months of legal fees fighting it, on top of whatever legal fees are incurred that caused you to challenge it in the first place…
Sometimes mandatory arbitration doesn’t work out so well for companies either as Valve found out. When they run into what are effectively class action lawsuits but they get forced into individual arbitration with hundreds of thousands of people that clause starts to look really dumb.
And fuck the American Arbitration Association.