UX/UI. To be specific input forms. Had to get past a captcha for an appointment. I have no idea how the site handled captchas but couldn’t get past it. No indications if it had to be capitalized, with or without spaces etc… Just gave up after trying for a while.
I realize captchas are to prevent bot behavior but I wish there could be some sort of threshold on the backend where if you fail enough times it should recognize that a bot would’ve moved on by now and only an actual human being would be dumb enough to have persisted that long.
UX/UI. To be specific input forms. Had to get past a captcha for an appointment. I have no idea how the site handled captchas but couldn’t get past it. No indications if it had to be capitalized, with or without spaces etc… Just gave up after trying for a while.
I realize captchas are to prevent bot behavior but I wish there could be some sort of threshold on the backend where if you fail enough times it should recognize that a bot would’ve moved on by now and only an actual human being would be dumb enough to have persisted that long.