Every waking day of every waking use of the devices I have, I find myself constantly fighting a lot with the shitty input and recognition of said input. Things I swore I clicked once but having to click twice or sometimes three times. Such lag input between the last time I clicked and to the time the function of whatever I had to click fucking functioned.
With phones it is obviously worse, with finger input being either too sensitive or too dulled to register, inquiring more touches just to get somewhere or to type something, along with the separated frustrations aside trying to type on awful keyboard interfaces.
They used to run on a model of “we know best” which is arrogant, but passable in a developing industry like earlier mobile where things needed work. Unfortunately, they still think they know best, and that closed-minded approach only works so long until you lose sync with the tolerance of the general public. Honestly surprised it took them this long. iOS and MacOS have both rotted terribly.
Take the UI aspects alone. Samsung “leaked” hints about a glass UI, saw user feedback, and pivoted. Apple released a glass UI because they would have never checked what users actually wanted, nor even bothered to see the user feedback from Samsung users and realize it’d apply to them as well.