Example from my week, training. This week I was training some fresh employees, one of them asked a really good question which I didn’t have an answer to at the time. I told them as much and said I’ll come back to them after the session to find an answer to their question. They were unhappy with my answer but I had a class full of people who want to get back out to do their work. The best thing to do was move on, get everyone else going then follow-up. Which I did and I learned something. My point being, sometimes it’s better to be wrong and move on than to stop everything to answer a single question. Experience has informed me what questions I have to take immediately and what ones I can circle back to.
Example from my week, training. This week I was training some fresh employees, one of them asked a really good question which I didn’t have an answer to at the time. I told them as much and said I’ll come back to them after the session to find an answer to their question. They were unhappy with my answer but I had a class full of people who want to get back out to do their work. The best thing to do was move on, get everyone else going then follow-up. Which I did and I learned something. My point being, sometimes it’s better to be wrong and move on than to stop everything to answer a single question. Experience has informed me what questions I have to take immediately and what ones I can circle back to.
But you were not wrong and instead did the right thing? There is no need to confidently say nonsense.