When I was visiting my wife’s family for Thanksgiving, my father-in-law told me that his laptop was telling him that if he didn’t upgrade to Win11 he be vulnerable to all sorts of malware. They’re both retired and on a fixed income so he was panicking over buying a new machine. I put Mint on his existing laptop and walked him through its use. Fingers crossed that he’ll be able to handle it. I haven’t had any support calls from him yet but I’ll find out how it’s going when I see him in a few days.
Does anyone have any tips for supporting older family members on Linux if they have absolutely no experience with it?
I have Mint installed on my Aunt’s laptop, which she basically never uses. Fun thing I learned: APT can get constipated if it doesn’t run in a few months. It got itself somewhere you couldn’t GUI out of so I had to use the terminal. It needed something like an apt clean or an apt --fix-broken or something, the error message it gave me told me what command to run, but that needed to happen.