I was at a Bojangles earlier this year and they had an AI doing their drive thru. I was trying to order a meal, but didn’t want a drink. That confused the heck out of the AI. It kept trying to force a drink in me. Gave up and walked into the store. Guy behind the counter was smiling and said something like, “we can hear what you’re saying to it. Next time just pull around. We got you.”
Last year McDonalds tried a test of replacing human drive thru workers with an AI running the speaker board. It was shut down after only 3 weeks.
My favorite bit was a guy trying to order a big mac meal large with a coke.
What the AI heard, was 81,000 bottles of Dasani water. Then asked “Is this correct?” To which the guy responded “81,000 bottles of fucking water???”
To which the AI added a big mac meal medium with a water. Then asked if his updated order was correct. He just drove off.
I was at a Bojangles earlier this year and they had an AI doing their drive thru. I was trying to order a meal, but didn’t want a drink. That confused the heck out of the AI. It kept trying to force a drink in me. Gave up and walked into the store. Guy behind the counter was smiling and said something like, “we can hear what you’re saying to it. Next time just pull around. We got you.”
How do we know that actually happened? Is there a video? Who recorded it?
Why is this even in question. That’s exactly the type of shit that AI does.