Ok but real advice, people don’t deserve IT supports, if I give clear instructions and they don’t follow them, it’s magically my exclusive fault that their ancient computer had an hardware failure that happens to be completely unrelated to the issue I was tasked with. Please, don’t yell at me.
My computer, my issues, your computer, your issues.
I had experiences that made me this way, ye’ old tech wizards in your mighty towers too are at risk of meeting assholes.
I’m unironically like that with apple things. The last time I used an apple things was 15 years ago. Im comfortable doing just about anything technical on windows, Linux and android, but hand me an iPhone or a MacBook and I instantly realise how those elderly technologically impaired people feel - completely lost.
I just generally try to avoid letting people know how technically savvy I am. I’d rather not do basic tech support for everyone I know.
Ok but real advice, people don’t deserve IT supports, if I give clear instructions and they don’t follow them, it’s magically my exclusive fault that their ancient computer had an hardware failure that happens to be completely unrelated to the issue I was tasked with. Please, don’t yell at me. My computer, my issues, your computer, your issues. I had experiences that made me this way, ye’ old tech wizards in your mighty towers too are at risk of meeting assholes.
The magic words I use are, “Oh! This isn’t Linux. I’m not sure how to use these, anymore.”
If anyone irl asks, I’m “trying to learn how to use Linux”. Which is technically true, I still learn new things all the time!
I’m unironically like that with apple things. The last time I used an apple things was 15 years ago. Im comfortable doing just about anything technical on windows, Linux and android, but hand me an iPhone or a MacBook and I instantly realise how those elderly technologically impaired people feel - completely lost.