Official statement from Valve.
We shared with the NYAG that these types of boxes in our games are widely used, not just in video games but in the tangible world as well, where generations have grown up opening baseball card packs and blind boxes and bags, and then trading and selling the items they receive.
You’re right! We should stop that too!



I do think parents have plenty of responsibility here. I don’t think that absolves Valve. We put regulations on who can legally gamble because we know it’s addicting, and I think it’s a problem how little Valve have done to prevent it from being done by those who aren’t legally supposed to. I’m not advocating for government intrusion to collect more PII, nor am I convinced necessarily that that’s what NY state is asking for, but it’s certainly what Valve would like you to believe they’re fighting against. I would love to see things legally categorized as gambling that currently are not, and the space that Valve is operating in may be less of a gray area than their competitors operate in due to the resale market.