Hey everyone,
Quick question out of curiosity.
I work as a manager in a consulting firm, and a lot of my day goes into communicating across platforms like Slack, WhatsApp, Teams, LinkedIn messages, etc. Switching between all of them sometimes feels a bit messy.
A couple of things I personally struggle with are important tasks getting buried in chats and constantly jumping between apps to keep up with conversations.
Would be great to hear how you handle this in your day-to-day work.
I don’t know that there is a great way to manage it. Each one implicitly wants you to use their platform exclusively, yeah? You’d have to get everyone on the same page about which platform, when, and what for. If you’re stuck with so many different platforms, the solution might just be firmer moderation and organisational rules
Yeah, that’s a fair point.
Internally, it’s still manageable to set some rules and keep things organized. The real challenge starts when it comes to client communication, since I don’t have much control over which platform they use. That’s where things get a bit messy and harder to standardize.
Stronger rules probably help on the internal side, but still trying to figure out a better way to handle the client side without so much manual effort.
You could choose to make yourself less available on certain platforms - set an away message that points to your preferred intake (call it “for urgent requests…”), and set a reminder to less frequently check on those other feeds to follow up with clients who won’t be meeting you where you’re at. That’d be my first idea, anyway