• BarneyPiccolo@lemmy.today
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    2 hours ago

    In America, they have the big profit margin, AND they still have up charges for everything else. It’s the American way.

    Years ago, before everybody had a printer with a scanner, I went into an office supply store to have a document scanned. They charged me $10, scanned my document, returned my document, and said Thank You.

    I asked for a copy of my scan, but that was another $15. I had assumed that the original $10 also included a copy of the scan on some form of media, but No, the $10 was just to scan it into their computer. It was another $15 to take it home with me.

    BTW, I spoke with the manager, who acted like I was being totally unreasonable to assume that paying $10 for them to scan a document they have no interest in into their computer was a weird thing to sell, and that ANYONE would assume that it includes a copy of the item you scanned. He eventually refunded my $10, and I got it done somewhere else.

    That’s how things are done in America.