In short, a kid made a Discord account at age 12, lied about her age and said she was 18. The kid at age 13 clicked a scam link claiming to be Discord support and lost access to her account. Scammer asked for parents bank account details which is how the dad became aware. Dad tried to report the issue to Discord, but had to go through an AI support bot that kept closing the ticket. Dad spoke with someone named “Molly” that was possibly a human and explained that his daughter’s account had a lot of underage friends tied to the account that could be at risk. “Molly” said they’d have to open a ticket from within the app, which they no longer had access to because his daughter never set up 2FA.
Discord didn’t actually do anything about this until Ars stepped in. After regaining access to the account the daughter found 2 friends fell for the scam. Discord later banned the account for violating the TOS when lying about her age and stated they would only restore the account if they shared a photo of the kid along with a copy of her birth certificate or passport. The father gave in and complied so she didn’t lose access to her friends.
It’s probably because we tell kids about how dangerous scams are and all the problems that can occur, but we don’t teach ways to mitigate the issue when it does occur, the child was probably worried that all of their friends would fall for the scam and everyone would get in trouble, it honestly sounds like she was more concerned for her friends then she was about her discord account.
I’ve had adults act pretty much just like this, they are not well versed in how shit works but hear all the scary stories, so if things go a little wrong it is terrifying.