bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 18 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square180fedilinkarrow-up1922arrow-down17
arrow-up1915arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 18 days agomessage-square180fedilink
minus-squareexpatriado@lemmy.worldlinkfedilinkEnglisharrow-up6·edit-218 days agothe other half also replaced business analyst with AI
the other half also replaced business analyst with AI