Went to get some laundry services and called the number. I was leery as I am in Toronto area and number was Nova Scotia.
A male sounding person answered and I started posing questions about laundry services they offered. This guy was the politest person I had heard in over a decade. Concise but vague. I thought it was VOIP delay as there was a 3-5 second pause for him to reply but realized that it was too consistent. It was a fucking AI attendant talking at me. I said stick your AI, I will not be using your services and hung up.
Grrrrr me want human.
Why would you call instead of using their website?
Had specific questions that were not on website. I am in Toronto area and area code was for Nova Scotia for their phone number. I wanted to know also if there was a local number in case there were issues with the laundry.
Because often its easier to talk to someone and have follow up questions that are not mentioned on the website…
Ive gone from doing everything online to now calling everyone much better experience