My steam deck’s screen has sadly stopped working, I think it’s because I used a wrong charger. The deck itself works fine, but only with an external screen.
It’s the only thing I could think of. One day it was working fine, I hooked it up to a charger (grabbed the wrong wire, not the official one, but a 5v one), and the next day, the screen didn’t turn on anymore, but the Deck itself still works, when I attach it to a screen.
Steam is an amazing company. Probably the best company in terms of customer support in the U.S. many businesses could learn from them. There is hardly anyone who has a bad thing to say about them.
You need to use the right screwdriver. Not one that’s close but the right one. This applies to everything. Don’t damage your screws! Buy an Ifixit kit and pick up random screwdrivers when you have some extra money.
There’s a sort of order from least to most destructive:
Exactly correct driver >
using an elastic band or other thin piece of rubber, between driver and screw, for grip >
different screwdriver that fits differently (e.g. a small flat driver in any cross-headed screw) >
again, with elastic/rubber >
other, unlikely drivers >
other grippy options, like steel wool >
superglue the driver to the screw >
epoxy resin a driver to the screw >
cut a new flat-head into the screw head with a dremel >
use a screw extracting bit >
drill out the screw head >
cut or drill out the plastic surround
I’m sure there’s other options I’ve not remembered. A lot of it depends on which screw is stuck, and how accessible it is.
That’s an amazing deal!
My steam deck’s screen has sadly stopped working, I think it’s because I used a wrong charger. The deck itself works fine, but only with an external screen.
Hard to imagine a “wrong charger” doing that unless it’s a piece of unregulated cheap Chinese crap
It’s the only thing I could think of. One day it was working fine, I hooked it up to a charger (grabbed the wrong wire, not the official one, but a 5v one), and the next day, the screen didn’t turn on anymore, but the Deck itself still works, when I attach it to a screen.
You can send it to steam to get it repaired
I second this. My experience with Steam support for a broken Steam Deck (white OLED) was outstanding.
They sent me a full replacement, brand new, also white OLED (after you couldn’t buy them anymore). I was amazed.
Steam is an amazing company. Probably the best company in terms of customer support in the U.S. many businesses could learn from them. There is hardly anyone who has a bad thing to say about them.
It’s crazy how much goodwill a company can garner just by treating customers well.
Not a coincidence that Valve never went public.
Yes they also bring billions in taxes back into the U.S economy.
Do you have 3 hours and $100?
https://www.ifixit.com/Guide/Steam+Deck+Screen+Replacement/148986
I tried to open it up, but one of the screws refuses to be removed, I’m looking for the least destructive method to remove it :)
You need to use the right screwdriver. Not one that’s close but the right one. This applies to everything. Don’t damage your screws! Buy an Ifixit kit and pick up random screwdrivers when you have some extra money.
There’s a sort of order from least to most destructive:
Exactly correct driver >
using an elastic band or other thin piece of rubber, between driver and screw, for grip >
different screwdriver that fits differently (e.g. a small flat driver in any cross-headed screw) >
again, with elastic/rubber >
other, unlikely drivers >
other grippy options, like steel wool >
superglue the driver to the screw >
epoxy resin a driver to the screw >
cut a new flat-head into the screw head with a dremel >
use a screw extracting bit >
drill out the screw head >
cut or drill out the plastic surround
I’m sure there’s other options I’ve not remembered. A lot of it depends on which screw is stuck, and how accessible it is.
The screws are also self tapping in case you didn’t know, can be destructive putting them back in without being careful lol. Good luck.