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Joined 11 months ago
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Cake day: August 4th, 2024

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  • Yeah, this really is one of those things where if you’re not okay with a little idle chatter, it’s probably not the right job. And I say that out of admiration for baristas and other service workers. I tried working a service sector job when I was young and I didn’t last long. I just wasn’t any good at it.







  • I just gave the chat bot that was put in place at the IT department where I work at a poke. It answered my question perfectly: “How do I print from my laptop to the library?” And it’s not like the chat bot is the only route for support, but it does divert a lot of routine questions from our help desk so they can focus on questions that require a human touch. That could be people where a chat bot is not a good format or it could be a non-routine question.