The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

It’s only a smart move if you assume nobody will ever call your bluff. Meanwhile my VPN sees I haven’t renewed yet and it’s about to end and they offer me a deal so good I just do a quick check they’re still good enough then accept it. I’m not loyal loyal, but I’ve been a subscriber since the pandemic and I will be for another 2 years at least.
For comparison, I prioritize internet as local carriers > spectrumcast > seriously consider larping as amish > AT&T. AT&T will just offer new customers limited wifi data at low speeds for more money than spectrum and get shocked you won’t switch. Meanwhile spectrum makes me and my wife have to swap who’s name the account is for every year or two to keep the good deal, except when they just sign a deal with the landlord for a mandatory fixed price as a part of my building/complex’s rent. Local carriers offer reasonable prices where I don’t feel the need to keep chasing introductory deals.