Kept trying for 20mins, decided to be patient and just try again the next day…

  • brap@lemmy.world
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    23 hours ago

    Their uptime and customer service better be bang on because £75 for 1Gbps/115Mbps with a 1TB cap is expensive.

    Zen, in contrast, offer more for less and were great when it came to leaving too.

    • Blackmist@feddit.uk
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      12 hours ago

      Yeah I’ve been with Zen since broadband has been a thing. Never had an issue with them.

      • brap@lemmy.world
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        10 hours ago

        I admittedly didn’t read a lot of their site but that’s good work, goes up a notch in my mind.

        I just can’t get onboard with usage caps. I thought they were a thing of the past over here on a fixed line.

        • Skullgrid@lemmy.world
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          9 hours ago

          Sure, I just don’t/didn’t see myself downloading multiple terabytes every month. I even did lots of streaming (both down and up) and if I ever paid the extra data package, it was still not that bad, and worth it to stick it to the man, and pay an independent company that has my back and fights on my side instead of someone ready to bow to whatever authoritarian crap the UK govt wants to pull.

          Ironically I use national internet at the moment, but the government I am living under has much better understanding of human rights… for now.

    • saltesc@lemmy.world
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      23 hours ago

      If there’s a 1TB cap, I don’t even understand the point of needing a 1Gbps connection. I assume their market is just people that want to say they have a 1Gbps connection, but all they do is stream or play the odd game.

    • DeadPixel@lemmy.zip
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      20 hours ago

      £10 more for no cap by the looks of it, & I have been recommended a&a by a mate before, but I’ve used Zen at multiple addresses in the past & they have always been fantastic both in service & their support (but it’s been a couple of years now, hopefully they are still as good).