Not an unpopular opinion, I know, but I will die on the hill of Discord being the worst possible service for anyone who thinks they want to offer support for their software.
It’s so comically bad for what SO MANY people use it, and is genuinely a point at which I’ll just abandon the software and look for something that has an actual support forum.
I never understood the appeal of Discord or chat in general. Going all the way back to ICQ, I found it distracting. I’m guessing most people using it multitask, but I don’t so I always just sat there staring at the program waiting for a reply.
Discord is shit as a forum anyway - it’s a chat room.
It was a lot easier to find answers or reply to questions on phpbb forums.
Not an unpopular opinion, I know, but I will die on the hill of Discord being the worst possible service for anyone who thinks they want to offer support for their software.
It’s so comically bad for what SO MANY people use it, and is genuinely a point at which I’ll just abandon the software and look for something that has an actual support forum.
I never understood the appeal of Discord or chat in general. Going all the way back to ICQ, I found it distracting. I’m guessing most people using it multitask, but I don’t so I always just sat there staring at the program waiting for a reply.
Yeah I genuinely can’t stand the layout of some of the support sections in discord.