• FauxLiving@lemmy.world
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    2 hours ago

    The article leaves out that this was on Commander Wiseman’s personal tablet, a Microsoft Surface Pro and not any device associated with the mission.

    He sought tech support for internet connectivity issues on a PCD (personal computing device), which is a Microsoft Surface Pro.

    The ‘Two Microsoft Outlooks’ was a description of the issue he was having. The headline is implying that there are two machines running Outlook that don’t work.

    NASA detected that the PCD was actually on a network. It asked the commander for permission to connect to the tablet remotely so it could look into a problem with the Optimus software. “I also see that I have two Microsoft Outlooks and neither one of those are working,” Wiseman responded, per a clip shared by Niki Grayson on Bluesky. “If you wanna remote in and check Optimus and those two Outlooks, that would be awesome.”

    The source of the quotes and a better article:

    https://www.engadget.com/computing/artemis-ii-crew-is-just-like-us-needs-help-with-microsoft-outlook-issues-145230968.html