

Real answer: those things matter to me because a quick frictionless experience very heavily dependant on muscle memory really helps with my ADHD. Laggy interfaces, having to hold left key for several seconds, and similar issues quickly pull my out of my train of thought.
It’s not about shaving 2 minutes off my day, it’s about not interrupting the flow.







Every time they add the feature, half of the product breaks. The other half start using twice as much memory and compute, somehow.
They’ve got a pile of technical debt disguised as a product and the development velocity of the snail as a consequence. Very typical. The real question is “why hasn’t the competition eaten their lunch already”.