The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

  • atrielienz@lemmy.worldEnglish
    6·
    9 hours ago

    I’m on the website looking at each of their deals. There’s no fine print that I can see except this:

    “The specially discounted price of US$35.88 is valid for the first 12 months. Then it will automatically be renewed at US$79.95 for 12 months. You can cancel at any time. Renewal pricing subject to change according to terms and conditions.”

    The terms and conditions may involved some, but it should be visible on the deals page at least when you click through.

    • Pika@sh.itjust.worksEnglish
      5·
      8 hours ago

      maybe they updated it, for me it says first 12 months and then specifies “new customers only” under the “who’s eligible for this plan” section on the deal page. It also doesn’t give a link to login anymore and informs existing customers to sign in to see their own specialized deal