I’ll go first. I did lots of policy writing, and SOP writing with a medical insurance company. I was often forced to do phone customer service as an “additional duties as needed” work task.

On this particular day, I was doing phone support for medicaid customers, during the covid pandemic. I talked to one gentleman that had an approval to get injections in his joints for pain. (Anti-inflamatory, steroid type injections.) His authorization was approved right when covid started, and all doctor’s offices shut the fuck down for non emergent care. When he was able to reschedule his injections, the authorization had expired. His doctor sent in a new authorization request.

This should have been a cut and dry approval. During the pandemic 50% of the staff was laid off because we were acquired by a larger health insurance conglomerate, and the number of authorization and claim denials soared. I’m 100% convinced that most of those denials were being made because the staff that was there were overburdened to the point of just blanket denying shit to make their KPIs. The denial reason was, “Not medically necessary,” which means, not enough clinical information was provided to prove it was necessary. I saw the original authorization, and the clinical information that went with it, and I saw the new authorization, which had the same charts and history attached.

I spent 4 hours on the phone with this man putting an appeal together. I put together EVERY piece of clinical information from both authorizations, along with EVERY claim we paid related to this particular condition, along with every pharmacy claim we approved for pain medication related to this man’s condition, to demonstrate that there was enough evidence to prove medical necessity.

I gift wrapped this shit for the appeals team to make the review process as easy as possible. They kicked the appeal back to me, denying it after 15 minutes. There is no way it was reviewed in 15 minutes. I printed out the appeal + all the clinical information and mailed it to that customer with my personal contact information. Then I typed up my resignation letter, left my ID badge, and bounced.

24 hours later, I helped that customer submit an appeal to our state agency that does external appeals, along with a complaint to the attorney general. The state ended up overturning the denial, and the insurance company was forced to pay for his pain treatments.

It took me 9 months to find another 9-5 job, but it was worth it.

  • InvalidName2@lemmy.zip
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    37 minutes ago

    My retail job at a Home Depot is the closest I’ve come to a rage quit. Since I’ve already read a dozen not actual rage quit stories, figured I’d share my own not actual rage quit story.

    The management at the store I joined treated everyone below them like trash. Very unprofessional, very demotivating. At the time the pay was just barely above minimum wage, nothing to write home about. And, I didn’t have a car at the time, neither did most of my friends, so it meant I had to walk to work and back each shift, the walk itself being about 45+ minutes.

    Management knew all this, but would schedule me to close one day, open the next. When you close, you have to stick around an extra 1 - 2 hours after your scheduled shift to help get the store ready for open in the morning. Then to top it off, at least once a month, there’d be a mandatory 6 a.m. store-wide prep rally.

    The final weekend I worked there, I closed Saturday night, had that 6 a.m. meeting Sunday morning, then had to stick around until 11 a.m. (or something like that) for the start of my actual work shift. I didn’t get home until midnight, then woke up at 5 a.m. on Sunday and went to the prep rally where they basically convinced us that we were all shitty workers doing a shitty job, and then expected us to sing and dance in solidarity. I finally started working after all that, and my supervisor/manager was jumping on everyone of us that day. I looked at my coworker that sometimes gave me a ride, muttered an impotent “sorry but fuck this”, walked home, and never returned.

    And then everybody clapped and the president of Home Depot called me up and personally apologized to me, told me they fired the whole store, and offered to give me a unicorn, which I had to turn down because my dorm had a strict no pets policy. The end.

  • lemmy_acct_id_8647@lemmy.world
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    2 hours ago

    Got laid off from my career job in broadcasting and picked up work unloading trucks at Walmart at night. Hated it but needed the money. One night, when I was already at my wit’s end due to being treated like a child as seems to be the company’s SOP, I was unloading a row from the truck and it collapsed on me. Corner of a box hit me just below the eye and cut the skin. So I’m in the employee bathroom with a cold paper towel trying to get it to stop bleeding while cursing to myself. Not yelling but normal speaking volume. I guess it was audible through the door because I step out and a manager is there. The first thing they say isn’t asking if I’m ok, but rather chastising me for cursing telling me to stop. I look at her, say “like fuck I do,” take my name badge off and toss it at her feet and walk out.

  • pedz@lemmy.ca
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    3 hours ago

    A gas station chain as a client and the type of work that came with it. I was working as a help desk tech subcontractor and already had about 20 different clients. I’ve been doing this for a decade but because the new ones always messed up their work, we had tons of reminders and automated tasks in Teams. So I was already on edge because of the constant Teams notifications and all the triple checks.

    Then they introduced this new client, a gas station chain, with hundreds of locations. I already worked in gas stations when I was a teenager and hated it. I hated the constant beeping for pumps to be unlocked when someone wants to buy gas. And I certainly didn’t want to have stressed teenagers on the phone telling me it’s super important that all their pumps are working on a Sunday afternoon while my instructions were to simply convince them to wait until the next business day if all we tried didn’t work. Fuck cars. Fuck oil companies. I can usually tolerate working with Microsoft even if I hate it, but Microsoft + oil companies. Fuck no.

    I still haven’t found the will to get a new job, but my bank account is now starting to push me with insistance.

  • BigBananaDealer@lemmy.world
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    3 hours ago

    they had mandatory overtime from october to december, with some mandatory sundays too, so working 7 days a week without a choice. so i left asap and never showed up for overtime. found another job in the same field within a week

    • Jakeroxs@sh.itjust.works
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      1 hour ago

      Reminds me of when I worked in an Amazon warehouse, ecpectation was 4 10 hour days, peak season it became 5 12 hour days, often with them letting us know on our last day right at midnight we’d have to come in for another shift the next day.

      And then it continued for like 4 months until I got fed up.

  • FlashMobOfOne@lemmy.world
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    57 minutes ago

    Less of a rage-quit and more of a rage-promotion. (it’ll make sense, just keep reading.)

    I am someone who keeps track of what I do, my productivity, and how much output I’m generating in my work. A company I used to work for decided they wanted to do back-door layoffs by handing out phony write-ups and putting people on performance improvement plans, and they targeted me.

    Essentially, I went into a meeting with my boss thinking I was going to get promoted or at least an attaboy, because I knew I was the highest performer on the team.

    Nope. It was a writeup. I told them straight up that I was doing more work than anyone on the team, I could prove it, and I wasn’t signing. I fought the PIP with HR too, and the delicious thing was my bosses knew they fucked up, because I breezed right through it.

    Ended up interviewing for an internal req that put me in a senior position on another team, and what galled me the most was the insistence of my boss on a going-away lunch, and I hated every second of it. I was gracious on my way out because I didn’t want to burn bridges, but I honestly hope that person is rotting in Hell now, and am very pleased that that company got bought out and sold for parts, so hopefully they all got fired too.

    • FlashMobOfOne@lemmy.world
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      3 hours ago

      Also, just adding this here, but if you work in a team and have the means you should always keep records of your own productivity and quality.

      • SoleInvictus@lemmy.blahaj.zone
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        1 hour ago

        YES. I’m piggy backing on your post to drive home why you keep your receipts.

        I was fired for performance issues after a little over a year of employment. They claimed I was working at a level lower than an entry level new hire. This was a big surprise to me as my most recent review was glowing, my expertise was carrying the department, and no one ever mentioned any concerns. The company was having issues, though, and I was the highest paid person in my department.

        Unbeknownst to them, I keep a work journal. I spend five minutes at the beginning of each day reviewing what I did the day prior and what needs to be done that day, then recording it all in a little notebook made exactly for the purpose (I can link anyone if they’re interested). So I spent about 20-25 hours over my time there doing this and had meticulous records of the entire time.

        What’s fun about my termination is I was out for 2 months recovering for surgery from a work injury. They fired me the day I returned for unsubstantiated performance issues that I can refute by the day.

        Guess who is getting a $150k settlement.

        That little notebook, on top of keeping me on track and making work easier, earned me about $6000/hour.

  • binarytobis@lemmy.world
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    6 hours ago

    Got pulled off all of my R&D projects and told by the CEO in a meeting with all of the team leaders (who enthusiastically agreed) to focus entirely on this one project as it was critically important and mandatory whether we liked it or not before we could go to market with our product. Said OK, got it ready in record time, none of the managers wanted to approve testing. Got told a generic “We need more info.”

    Fleshed out everything I could. Did all sorts of bench top testing with full reports, did thorough budget analysis for the entire thing, a complete gantt chart with every contingency accounted for.

    Two years later I’m in the latest of god only knows how many approval meetings with management. I’ve dialed back how much I expect out of them and I’m just trying to get an official project initiation form signed so at least I have a record of them acknowledging the project’s existence. One of them asks, for the nth time, “Why do we need to do this again?”

    Boss looks at me expectantly, like “Yes, why do we need to do this?” as if I was the one who put myself on the project. I said “I can forward you the email where you told me to drop everything and work on it. If you changed your mind I’m more than OK to drop it and work on something else, but I refuse to hold even one more meeting to get agreement that I should even be working on this.”

    He says “I think we just need more information.” I ask “Such as?” knowing full well there wasn’t a single more thing I could add. “We just need more information.” All of the team leaders just stared at me. So I quit on the spot and walked out.

    Talked to a friend who still worked there and they still haven’t moved forward with that project years later, and the governing body still refuses to allow sale of the product until they do. It’s a 2 year timeline for testing so I have no idea what they are thinking. It’s only $100,000 too, they paid me more to try and get approval for two years than it would have cost to do it in the first place.

  • myfunnyaccountname@lemmy.zip
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    6 hours ago

    Rage quitting is overrated. Just do nothing at work. Odds are, no one will notice. And you keep getting paid to do nothing.

  • canofcam@lemmy.world
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    7 hours ago

    I have rage quit two jobs.

    A long time ago I worked in a supermarket as a personal shopper. It was a pretty decent job, early start (4am) but an early finish, so it felt that I had the whole day to do whatever I wanted, though I was tired.

    Skip ahead to Christmas eve, where everybody apparently has left their huge shops until the very last minute. Not only through our online service, but also in person.

    Imagine this: You are being pushed to complete orders as quickly as possible and being called out for being slow, not only that, but every aisle is so full of people that you literally cannot push your trolley through them. I literally couldn’t move or do my job. I’m fairly embarrassed to say that I walked out, didn’t even tell anybody, and to my surprise I never got called out for it (I think it was too busy to notice) and the way the system worked, one of my colleagues would have just got the order and completed it without me.

    The first job I ever quit, I must have been 16 years old. I was working as a promoter for a bar in a small town, essentially walking around with a sign, hanging out flyers, etc. ironic that a 16 year old is advertising a place they wouldn’t otherwise be allowed into, but it was cash in hand and pretty dodgy.

    On my first night I was promised $50 for my work, but ended up being given $25 because they said it was a trial night. Suddenly my nightly salary is $25 and as a 16 year old, I’m a bit too scared of this dodgy guy in his car that was paying me to ask for the full amount.

    Skip ahead a couple of weeks (I work maybe 3-4 nights a week, hours are like 10pm-5am) and tonight, it is pouring down with rain, I’m freezing cold, my uniform involves a t-shirt, and it is genuinely just a horrible experience.

    I go to my boss, and tell him that I’m gonna go put my coat on and he says that’s not part of my uniform. I get a bit ballsy and tell him I want the extra $25 for the night before, and he said he never promised me anymore money than $25. So I walk home, in the rain, feeling hard done by but also like I learnt a valuable lesson. I never worked for less than I was worth after that.

  • MoonRaven@feddit.nl
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    Getting an average review while the client I worked for (and I was the only one full time assigned to them) gave us a 9/10. Colleagues and my direct supervisor were not asked either.

    When I told my manager that I was leaving, she said “yeah, I thought so”. 0 retention. HR was pretty damn apologetic and angry at the manager.

    The whole HR department quit there same year from what I heard.

  • Index@feddit.nl
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    I work as a gameplay programmer in the games industry. A few years ago we were making a mix of top down PvP hero shooter and Counter Strike. The company got cought up in the crypto bubble and decided to pivot the game and company to become a crypto gaming company (and later an AI gaming company, just following the trends). Anyway, I didn’t have to touch that shit for a while, but after some time I was asked to make NFT loot boxes. I handed in my resignation the next day.

  • truthfultemporarily@feddit.org
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    8 hours ago

    More funny than rage inducing.

    Worked as a Senior DevOps engineer at a startup. They have no proper automation for deploying their code. Manually updating config in a GUI type situation. This takes a crazy amount of time, there are many errors, and it generally slows down development progress. There are 300 people working there, at least five dev teams, its hundreds of work hours every month wasted by this.

    So I start writing a system to automate it - what is called Continuous Integration / Continuous Delivery or CI/CD. Issue is, they have many projects, they are all a little different and managed by different people. No problem, I write the thing super configurable and write another system that will automatically deploy this thing to all the hundreds of repositories, taking into account their local config. We start rolling it out, when I suddenly get a new boss.

    They are very smart but the kind of person that wants to do everything their way. So they did all the architecture and just delegated the most menial implementation details. At my previous company I pretty much rebuild every system from scratch. Yet now I was super bored and underutilized, while they were pretty overworked and stressed out. All while the company was held together with duct tape.

    While this boss was really good in certain areas, I was more experienced in others, and they kept making errors that could have been easily avoided if they just asked me earlier. And they did not like when that was pointed out. Thing is, I was hired as a senior engineer. It is my entire job to be more experienced and point issues out, especially security related.

    So this new boss is being super careful about this CI/CD system that I wrote. They are scared that deploying my system may break things - understandable. So the entire project grinds to a halt. I keep pushing for it but give up after a while.

    Then, one day, my boss says “alright, today we deploy the CI/CD solution to ALL repos. By hand.”. I’m a bit puzzled by this: has the reason for being careful suddenly disappeared? Why not use my automated system to deploy it? Doing it by hand is super repetitive and annoying. Also, if there is a bug in our solution, we would need to roll out the fix manually as well. That’s why I wrote automation for that.

    So I ask to clarify: " so you’re sure we should deploy this to all repos now? You always wanted us to be careful about that". Answer: “are you incapable of reading?! New information > old information!”. I laugh, think about it for 15 min and put in my resignation, suggesting they hire a Junior instead. Bit of a shame, the place was pretty cool. Just the boss was a dolt. Also they quit a month later.

  • VonReposti@feddit.dk
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    I quit my job and have been jobless for a few weeks now. There were no career progression, everything was a shitshow and firefighting, and getting approvals to anything took months to years. I made a request for a salary raise to match market statistics. It went on for more than a year and was only approved more than a month into my resignation.

    Half of our department were jeopardising the company by keeping incidents and risks to themselves and were not playing ball when we were asked why the TSO (government entity responsible for balancing the energy grid) were suddenly on our arses. Either that half of the department will be fired this year or the company will not exist in 2027.

    I decided that was not worth my lousy pay and quit, spending thousands of $ on a project management course so I don’t have to touch development or operations ever again.

    When I told my manager he knew I was gonna quit the moment I made a catch-up meeting in the morning on the first day back from his vacation. Hardest part was keeping my decision secret for an entire week. He was facing all of the same issues as me.

  • Sterile_Technique@lemmy.world
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    11 hours ago

    At the last hospital I worked at, a nurse was badly injured on the job for something totally out of her control. Probably shouldn’t give more details than that so I don’t dox her or myself.

    Instead of giving her worker’s comp and helping her recover, the hospital fired her over some completely unrelated frivolous bullshit (along the lines of "a patient overheard you using profanity while talking to a co-worker). This was also like a couple months away from her becoming vested in their retirement program.

    I’m just a tech, but it was abundantly clear that giving my time to that company would be an incredibly risky move - fuuuuck that. I put my notice in the next day.

    I hope she sued the absolute fuck out of them.