Fucking. Exactly. Tap is awesome. It’s fast, it works, but just fucking standardize where it’s at!
But until then, as someone who works a register, people, please, look at the machines and see if there is a very clear label on it saying TAP HERE. I don’t know how every customer misses it, but they do.
People miss it because the sheer amount of extra crap that stores put in checkout lines had trained us to stop trying to read everything while we’re there. Also we’re watching for the total, not reading the text NOT on the screen
We miss the sign because we’re used to tapping at our normal store a certain way and your way is different. Our normal store doesn’t need a sign because it’s obvious.
I’m guessing your terminal uses the “tap the corner” method and not the screen method. If I see a sign, it’s often the corner. I’ve never seen a sign that points to the screen.
Fucking. Exactly. Tap is awesome. It’s fast, it works, but just fucking standardize where it’s at!
But until then, as someone who works a register, people, please, look at the machines and see if there is a very clear label on it saying TAP HERE. I don’t know how every customer misses it, but they do.
People miss it because the sheer amount of extra crap that stores put in checkout lines had trained us to stop trying to read everything while we’re there. Also we’re watching for the total, not reading the text NOT on the screen
We miss the sign because we’re used to tapping at our normal store a certain way and your way is different. Our normal store doesn’t need a sign because it’s obvious.
I’m guessing your terminal uses the “tap the corner” method and not the screen method. If I see a sign, it’s often the corner. I’ve never seen a sign that points to the screen.
My local bodeguero says “okay, that’ll be $12, and tap on the very top when the total appears”.
His machine doesn’t even beg for tips either – they pay their people enough.