Agreed, however I think in most cases it’s more than just tech illiteracy, I think it’s actual illiteracy, or atleast an aversion to reading.
From my exexperience, the way the average windows user reacts to an unexpected error message is with rage and frustration while also not attempting to understand the message. Although it can be hard since windows error messages are usually terrible. I think microsoft knows this and that’s why newer windows errors look like this:
The average Linux user will read the error and research it to resolve it themselves. But it’s a lot easier when the error message is actually meaningful and the community documents issues and answers questions honestly. Although again, it all hinges on the ability to read.
Agreed, however I think in most cases it’s more than just tech illiteracy, I think it’s actual illiteracy, or atleast an aversion to reading.
From my exexperience, the way the average windows user reacts to an unexpected error message is with rage and frustration while also not attempting to understand the message. Although it can be hard since windows error messages are usually terrible. I think microsoft knows this and that’s why newer windows errors look like this:
The average Linux user will read the error and research it to resolve it themselves. But it’s a lot easier when the error message is actually meaningful and the community documents issues and answers questions honestly. Although again, it all hinges on the ability to read.