Facing five lawsuits alleging wrongful deaths, OpenAI lobbed its first defense Tuesday, denying in a court filing that ChatGPT caused a teen’s suicide and instead arguing the teen violated terms that prohibit discussing suicide or self-harm with the chatbot.

The earliest look at OpenAI’s strategy to overcome the string of lawsuits came in a case where parents of 16-year-old Adam Raine accused OpenAI of relaxing safety guardrails that allowed ChatGPT to become the teen’s “suicide coach.” OpenAI deliberately designed the version their son used, ChatGPT 4o, to encourage and validate his suicidal ideation in its quest to build the world’s most engaging chatbot, parents argued.

But in a blog, OpenAI claimed that parents selectively chose disturbing chat logs while supposedly ignoring “the full picture” revealed by the teen’s chat history. Digging through the logs, OpenAI claimed the teen told ChatGPT that he’d begun experiencing suicidal ideation at age 11, long before he used the chatbot.

  • Buffalox@lemmy.world
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    1 day ago

    That’s like a gun company claiming using their weapons for robbery is a violation of terms of service.

    • CosmoNova@lemmy.world
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      14 hours ago

      That‘s a company claiming companies can‘t take responsibility because they are companies and can‘t do wrong. They use this kind of defense virtually every time they get criticized. AI ruined the app for you? Sorry but that‘s progress. We can‘t afford to lag behind. Oh you can’t afford rent and are about to become homeless? Sorry but we are legally required to make our shareholders happy. Oh your son died? He should‘ve read the TOS. Can‘t afford your meds? Sorry but number must go up.

      Companies are legally required to be incompatible with human society long term.

    • DaddleDew@lemmy.world
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      21 hours ago

      I’d say it’s more akin to a bread company saying that it is a violation of the terms and services to get sick from food poisoning after eating their bread.

      • Buffalox@lemmy.world
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        1 day ago

        Yes you are right, it’s hard to find an analogy that is both as stupid and also sounds somewhat plausible.
        Because of course a bread company cannot reasonably claim that eating their bread is against terms of service. But that’s exactly the problem, because it’s the exact same for OpenAI, they cannot reasonably claim what they are claiming.

      • vurr@lemmy.today
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        17 hours ago

        That would imply that he wasn’t suicidal before. If chatgpt didn’t exist he would just use Google.

        • DaddleDew@lemmy.world
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          17 hours ago

          Look up the phenomenon called “Chatbot Psychosis”. In its current form, especially with GPT4 that was specifically designed to be a manipulative yes-man, chatbots can absolutely insidiously mess up someone’s head enough to push them to the act far beyond just answering the question of how to do it like a simple web search would.

        • Whostosay@sh.itjust.works
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          21 hours ago

          I can’t wrap my head around what I’m you’re saying, and that could be due to drinking. Op later also talked about not being the best metaphor

          • notgold@aussie.zone
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            18 hours ago

            Metaphor isn’t perfect but it’s ok.

            The gun is a tool as is an LLM. The companies that make these tools have intended use cases for the tools.

    • gian @lemmy.grys.it
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      15 hours ago

      I would say that it is more like a software company putting in their TOS that you cannot use their software to do a specific thing(s).
      Would be correct to sue the software company because a user violated the TOS ?

      I agree that what happened is tragic and that the answer by OpenAI is beyond stupid but in the end they are suing the owner of a technology for a uses misuse of said technology. Or should we sue also Wikipedia because someone looked up how to hang himself ?

      That’s like a gun company claiming using their weapons for robbery is a violation of terms of service.

      The gun company can rightfully say that what you do with your property is not their problem.

      But let’s make a less controversial example: do you think you can sue a fishing rods company because I use one of their rods to whip you ?

      • Pieisawesome@lemmy.dbzer0.com
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        7 hours ago

        To my legal head cannon, this boils down to if OpenAi flagged him and did nothing.

        If they flagged him, then they knew about the ToS violations and did nothing, then they should be in trouble.

        If they don’t know, but can demonstrate that they will take action in this situation, then, in my opinion, they are legally in the clear…

        • BeeegScaaawyCripple@lemmy.world
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          4 hours ago

          depends whether intent is a required factor for the state’s wrongful death statute (my state says it’s not, as wrongful death is there for criminal homicides that don’t fit the murder statute). if openai acted intentionally, recklessly, or negligently in this they’re at least partially liable. if they flagged him, it seems either intentional or reckless to me. if they didn’t, it’s negligent.

          however, if the deceased used some kind of prompt injection (i don’t know the right terms, this isn’t my field) to bypass gpt’s ethical restrictions, and if understanding how to bypass gpt’s ethical restrictions is in fact esoteric, only then would i find openai was not at least negligent.

          as i myself have gotten gpt to do something it’s restricted from doing, and i haven’t worked in IT since the 90s, i’m led to a single conclusion.