Maybe if we had a fucking standard for the where the fuck the tap to pay is. We all knew the swype and inserts were because we could see the slots.
But why be mysterious where the tap is? One machine will be in the corner but you can’t tap until it lights. Some is on the screen and you can tap anytime. Some are on screen and you can’t tap until you pick credit. Then there are those that say you can tap but the store doesn’t have it turned on so you can’t tap.
Pick a fucking standard. It’s using the chip all over again, that was really fucking annoying too, you would go to swype and they say oh you need to insert the chip, next store you go to and you insert but they say that don’t work and you need to swype.
Fucking. Exactly. Tap is awesome. It’s fast, it works, but just fucking standardize where it’s at!
But until then, as someone who works a register, people, please, look at the machines and see if there is a very clear label on it saying TAP HERE. I don’t know how every customer misses it, but they do.
People miss it because the sheer amount of extra crap that stores put in checkout lines had trained us to stop trying to read everything while we’re there. Also we’re watching for the total, not reading the text NOT on the screen
We miss the sign because we’re used to tapping at our normal store a certain way and your way is different. Our normal store doesn’t need a sign because it’s obvious.
I’m guessing your terminal uses the “tap the corner” method and not the screen method. If I see a sign, it’s often the corner. I’ve never seen a sign that points to the screen.
Maybe if we had a fucking standard for the where the fuck the tap to pay is. We all knew the swype and inserts were because we could see the slots.
But why be mysterious where the tap is? One machine will be in the corner but you can’t tap until it lights. Some is on the screen and you can tap anytime. Some are on screen and you can’t tap until you pick credit. Then there are those that say you can tap but the store doesn’t have it turned on so you can’t tap.
Pick a fucking standard. It’s using the chip all over again, that was really fucking annoying too, you would go to swype and they say oh you need to insert the chip, next store you go to and you insert but they say that don’t work and you need to swype.
Fucking. Exactly. Tap is awesome. It’s fast, it works, but just fucking standardize where it’s at!
But until then, as someone who works a register, people, please, look at the machines and see if there is a very clear label on it saying TAP HERE. I don’t know how every customer misses it, but they do.
People miss it because the sheer amount of extra crap that stores put in checkout lines had trained us to stop trying to read everything while we’re there. Also we’re watching for the total, not reading the text NOT on the screen
We miss the sign because we’re used to tapping at our normal store a certain way and your way is different. Our normal store doesn’t need a sign because it’s obvious.
I’m guessing your terminal uses the “tap the corner” method and not the screen method. If I see a sign, it’s often the corner. I’ve never seen a sign that points to the screen.
My local bodeguero says “okay, that’ll be $12, and tap on the very top when the total appears”.
His machine doesn’t even beg for tips either – they pay their people enough.
My annoyance with the chip cards was that some of the POS machines would say
DO NOT REMOVE CARDfor a long time before silently switching to
REMOVE CARDwithout any other visual cues than two words in 10pt font disappearing. Like c’mon, change the background color from red to blue or something.
Worse! My gas station flashes:
DO NOT REMOVE CARD3 TIMES before
REMOVE CARDI bet the first tap to pay device maker patented the good spot.