cross-posted from: https://lemmy.nz/post/28397398

The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

  • drath@lemmy.world
    link
    fedilink
    English
    arrow-up
    10
    ·
    1 hour ago

    The classic card payment and subscription model is actually insane. You literally have to beg companies to stop taking money from you. Good thing it is changing with more modern payment systems - you literally just stop paying for services you don’t need and it’s on them to stop providing them to you. Nothing is ever charged off my account without an explicit action from me.

  • Yerbouti@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    2
    arrow-down
    1
    ·
    25 minutes ago

    Wish I could cancel but I was never a subscriber to begin with.

    Stop giving money to those facsists-friendly business. Use stremio, and begin by stopping to watch stupid american content. Don’t use Amazon, they hate you, people where just fine just a few years ago, before all that crap. We are legions, we could destroy their entire economy within 48 hours if we really wanted.

  • Mrkawfee@lemmy.world
    link
    fedilink
    English
    arrow-up
    4
    ·
    1 hour ago

    I cancelled my Disney sub when the Gaza genocide first started. Glad its catching on. Disney is run by assholes.

  • Senseless@feddit.org
    link
    fedilink
    English
    arrow-up
    16
    ·
    5 hours ago

    Good. Finally some people are taking action, even if it might be a whee bit uncomfortable.

  • Floodedwomb@lemmy.world
    link
    fedilink
    English
    arrow-up
    41
    arrow-down
    1
    ·
    6 hours ago

    I canceled mine and am now sending that money as a monthly contribution to Palestinian aid.

    • Echo Dot@feddit.uk
      link
      fedilink
      English
      arrow-up
      26
      arrow-down
      1
      ·
      6 hours ago

      No it’s definitely crashing. Definitely nothing happening here, they’re not worried, or panicking, or anything. Everything Is Fine I Wouldn’t Say There’s A Problem At All. EVERYTHING IS ABSOLUTELY FINE. IT’S FINE

  • SpazOut@lemmy.world
    link
    fedilink
    English
    arrow-up
    47
    ·
    7 hours ago

    Call me a cynic, but engineering some rate limit on a cancellation page suits them rather well

    • jaybone@lemmy.zip
      link
      fedilink
      English
      arrow-up
      9
      ·
      4 hours ago

      Yeah it’s not like services make the cancellation process super difficult. It’s like mafia style extortion. They make this type of stuff so difficult, I like to waste their time too, and make sure it involves wasting so many of their employees time, which they have to pay for.

  • Otter@lemmy.ca
    link
    fedilink
    English
    arrow-up
    160
    arrow-down
    1
    ·
    10 hours ago

    crashes

    Maybe, but could it also be an intentional dark pattern to make it difficult to cancel?

    • nalinna@lemmy.world
      link
      fedilink
      English
      arrow-up
      14
      ·
      2 hours ago

      They use AWS and specifically design their software to be able to dynamically scale, ever since Wandavision crashed their playback.

      Is it possible that they never entertained having to make their cancellation page scalable? Sure. Is it more likely that they intentionally haven’t made it scalable? Yes.

    • Echo Dot@feddit.uk
      link
      fedilink
      English
      arrow-up
      57
      ·
      6 hours ago

      Anytime I want to cancel something and the company makes it difficult I just cancel the credit card side of it. Sod them. That’s what they get if they want to play silly buggers.

      • MajinBlayze@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        arrow-down
        1
        ·
        2 hours ago

        Could also be a decision to limit how much the service scales as more people use it. It’s not like they are incentivised to throw a bunch of hardware at the problem when the problem in question is “people are unable to leave the platform”

    • tyler@programming.dev
      link
      fedilink
      English
      arrow-up
      9
      arrow-down
      6
      ·
      8 hours ago

      Unlikely. I was trying to contact support and that was completely broken also. Unlikely if they were just trying to make cancellation harder. Likely if they were overloaded.

  • HighlandCow@feddit.uk
    link
    fedilink
    English
    arrow-up
    25
    arrow-down
    3
    ·
    7 hours ago

    I never subscribed as they literally filmed Mulan outside a concentration camp in certain bits and thanked the CCP in the credits

  • logicbomb@lemmy.world
    link
    fedilink
    English
    arrow-up
    47
    arrow-down
    2
    ·
    9 hours ago

    I canceled my Hulu/Disney+ subscription two days ago. A long time ago, I had an absolute boycott on Disney because I hated their hypocrisy when it came to copyright law. They tried to extend their copyrights indefinitely, even though the majority of their IPs came from the public domain. They were like a dog who only knows how to fetch the ball, but won’t ever release it.

    When Disney acquired Pixar and was the American distributor for Studio Ghibli, and bought Star Wars, and distributes Marvel, at some point I eventually relented and stopped my boycott. I stopped caring as much about hypocrisy, in general. But never again. It was obviously a mistake to ever give them money. They will never get anything from me again.

    • Jaysyn@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      39 minutes ago

      Same here, except I stopped giving a shit about Marvel & Star Wars when they bought them.

      • SavageCoconut@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        30 minutes ago

        Same here. When they bought SW, 1313 was cancelled. I remember i had a friend who had faith in disney owning SW… he isn’t my friend anymore (because other things) but he won’t stop bashing disney for what they did to the IP, lol.

  • Luouth@lemmy.world
    link
    fedilink
    English
    arrow-up
    31
    arrow-down
    3
    ·
    8 hours ago

    Walt Disney used to attend meetings of the German American Bund. They have a long and deep relationship with fascists.

    Like many are saying, don’t give them your money back if they bring Jimmy back. Hopefully, Jimmy knows how well he could do away from the influences of such people, and he’ll say “nah thanks”

    • jaybone@lemmy.zip
      link
      fedilink
      English
      arrow-up
      4
      ·
      4 hours ago

      Sadly if every performer took that approach, that might be the end of broadcast television. Which it might be already anyway.

      • GeeDubHayduke@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        4
        ·
        2 hours ago

        I sometimes sit with my dad who still watches broadcast tv. It’s dead already, my dude. A commercial break is about 10 commercials, eight of which are for prescription drugs. I once saw an entire commercial break that was nothing but prescription and OTC drugs. No insurance, no car or beer commercials, just wall to wall drugs. It’s insanity.

        • jaybone@lemmy.zip
          link
          fedilink
          English
          arrow-up
          2
          ·
          45 minutes ago

          I cancelled all of my streaming services a few years ago. I prefer cable, where I find I mainly watch the big four broadcast networks. I.e Fox, CBS, ABC, NBC. I’m not dealing with a million streaming services or figuring out which one I need to watch which show. I’ll just pirate those shows for that. My commercials aren’t as bad as yours, I’m guessing it’s region specific. I like the local news and some of the stupid prime time shit. If I’m going to stream or pirate something, I feel like I’m really committing to fully watching it. Cable is nice to have on in the background while I’m doing other stuff on my phone or computer. But I’m old so I’m used to it and I grew up with it. It has a certain charm. I suppose people who grew up with streaming services will not understand.

          Either way, it’s not trumps business to bully people with the FCC. But like everything else now, no one will stop him.

    • Tollana1234567@lemmy.today
      link
      fedilink
      English
      arrow-up
      12
      arrow-down
      1
      ·
      7 hours ago

      they also donate heavily to the GOP, so they are partially responsible for getting themselves in this situation.

    • Echo Dot@feddit.uk
      link
      fedilink
      English
      arrow-up
      4
      arrow-down
      1
      ·
      6 hours ago

      Not been an American I don’t really know who he is but if he is as popular as seems to be the case I’m surprised that he didn’t move away from broadcast television anyway.

      A lot of comedians are doing extremely well on YouTube.

      • Jaysyn@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        35 minutes ago

        For now. Trump is going to take another crack at breaking them up & I guarantee if successful he’ll get some form of control over YouTube’s content.

      • WindyRebel@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        57 minutes ago

        I canceled my stuff over this and I don’t even watch him. I let them know it was because they are free speech abolitionists and capitulating to Trump. I’m also a huge Star Wars and Marvel fan, so this was a big deal to me to cancel.

      • Sam_Bass@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        2 hours ago

        Its not about popularity at all. Its about the first amendment in the constitution that guarantees everyone a voice no matter how much someone doesn’t like it. As has been the case,so far this year though, the constitution is just so much toilet paper to the fuckfaces of the government.

  • JumpyWombat@lemmy.ml
    link
    fedilink
    English
    arrow-up
    58
    arrow-down
    4
    ·
    9 hours ago

    I’m ready to bet that only a 0.something% of customers will actually cancel, there will be a barely visible bump in Disney’s KPI this month, and in a month half of them will subscribe again to watch the latest Avengers vs Star Wars: the Invasion of the Ducks.

    • rustydrd@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      6
      ·
      6 hours ago

      Probably, but if it turns out on the higher end of that, say 0.8%, then that’s also not nothing, considering that it’s the result of firing one (1) dude.

      • JumpyWombat@lemmy.ml
        link
        fedilink
        English
        arrow-up
        5
        arrow-down
        21
        ·
        9 hours ago

        It’s not about caring but about effectiveness. Even if I’m one of those suckers that “vote with his wallet”, I know that it’s naive to think that cancelling a subscription will move the needle for corporations like Disney.

        Consider also the collateral damages of a hypothetical successful anti-Disney campaign: layoffs, drop in the stock market with impacts on pension funds, projects cancelled with third parties (so more layoffs and drops in the stock market), …

        The right protest here (IMHO) is against Trump, MAGA, and especially who voted for them. That may be more effective and with less collateral damages than trying to bankrupt Disney by cancelling Disney+ from the couch.

        • Echo Dot@feddit.uk
          link
          fedilink
          English
          arrow-up
          7
          ·
          6 hours ago

          You think the global economy is going to collapse because Disney collapses? They make a lot of money as a corporation but that’s not important because they don’t pay any taxes.

          • JumpyWombat@lemmy.ml
            link
            fedilink
            English
            arrow-up
            2
            arrow-down
            2
            ·
            6 hours ago

            You think the global economy is going to collapse because Disney collapses?

            No, I don’t, but Disney could easily be a 5% of a pension fund, and its price fluctuation can have a significant impact on common people.

            They make a lot of money as a corporation but that’s not important because they don’t pay any taxes.

            That’s actually ad advantage for investors such as your pension fund.

          • JumpyWombat@lemmy.ml
            link
            fedilink
            English
            arrow-up
            7
            arrow-down
            13
            ·
            8 hours ago

            “You guys” who?

            I don’t want megacorps to fail. I want them to be ethical.

            • regedit@lemmy.zip
              link
              fedilink
              English
              arrow-up
              4
              ·
              edit-2
              3 hours ago

              The only way to get any resemblance of that is through govt. regulation. Since that’s impossible with the current levels of wealth inequality and moral bankruptcy, them failing is for the best! That and the noggin removal of the highest earners.

              • JumpyWombat@lemmy.ml
                link
                fedilink
                English
                arrow-up
                2
                arrow-down
                1
                ·
                2 hours ago

                them failing is for the best

                The issue with that is that half of the jobs are in those companies. To that half, you need to add all the small business in the supply chains, and don’t forget the pension funds and personal savings invested in their stocks and bonds.

                It doesn’t make much sense what you wish for.

                Besides that, sorry, but they won’t fail. Regulations are much more likely to happen.

            • GeeDubHayduke@lemmy.dbzer0.com
              link
              fedilink
              English
              arrow-up
              2
              arrow-down
              1
              ·
              2 hours ago

              I want them to be ethical.

              I’m gonna tell you something you shoulda heard a long time ago:

              Wish in one hand, shit in the other, and see which one fills up first.

            • Valmond@lemmy.world
              link
              fedilink
              English
              arrow-up
              8
              ·
              7 hours ago

              Lol good luck, it’s like saying I’d like Roquefort cheese to taste like pineapple.

              • JumpyWombat@lemmy.ml
                link
                fedilink
                English
                arrow-up
                2
                arrow-down
                4
                ·
                6 hours ago

                Of course, but it’s a more realistic goal than shouting “let’s burn the megacorps” and it can be achieved through regulations.

                • Kami@lemmy.dbzer0.com
                  link
                  fedilink
                  English
                  arrow-up
                  5
                  ·
                  5 hours ago

                  You know what’s even more realistic? Reality, the one where megacorps are funding a new wave of nazifascism around the world, just so they won’t get regulated.

                  Wake the fuck up.