Microsoft’s AI CEO, Mustafa Suleyman, has shared his opinion after recent pushback from users online that are becoming frustrated with Copilot and AI on Windows. In a post on X, Suleyman says he’s mind blown by the fact that people are unimpressed with the ability to talk fluently with an AI computer.

His post comes after Windows president Pavan Davuluri was recently met with major backlash from users online for posting about Windows evolving into an agentic OS. His post was so negatively received that he was forced to turn off replies, though Davuluri did later respond to reassure customers that the company was aware of the feedback.

  • Rolivers@discuss.tchncs.de
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    49 minutes ago

    “Talking fluently”. You get completely meaningless answers. Big walls of text without content.

    AI is a hindrance, not a helper.

  • BD89@lemmy.sdf.org
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    33 minutes ago

    If you’re “mindblown” about this then you shouldn’t be the CEO of any division of one of the most profitable businesses on the planet.

  • Dogiedog64@lemmy.world
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    2 hours ago

    And once again, Ed Zitron is proven right about the Business Idiots running everything. Jesus fuck these MBAbros are so fucking stupid.

  • Tollana1234567@lemmy.today
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    2 hours ago

    why not just admit you overspent on datacenters, which you cant afford and trying to recoup some of the losses from your other products.

  • fodor@lemmy.zip
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    3 hours ago

    It is interesting to see his reaction to reality. He finds out that people think he’s peddling bullshit, and instead of asking why they think that, he dismisses them as irrational… That’s one way to run a company, but only if your company has a monopoly and customers can’t run away even if they want to.

    • justsomeguy@lemmy.world
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      2 hours ago

      His comparison to snake on his Nokia is actually good because in its current state AI is like a little gimmick for many users. Sure there are use cases but it can’t reliably perform any truly critical tasks because it makes terrible mistakes.

      Imagine Nokia shoving snake in customers faces as it is being done with AI. Every phone marketed as OPTIMIZED FOR SNAKE. A big snake button on the phone as a shortcut to open it. Snake integrated everywhere. Trying to send a text? Would you like to play a round of snake first?

      That’s what AI currently feels like.

      • mad_djinn@lemmy.world
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        1 hour ago

        have you heard of THE WORM i have installed THE WORM on everything you own THE WORM is great it can do POETRY and ART for you and also EMAILS are you happy about THE WORM ? THE WORM is monitoring your reaction to THE WORM at all times

    • SkunkWorkz@lemmy.world
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      39 minutes ago

      Hence why Valve is releasing the Steam Machine to push SteamOS. It will illuminate a pathway to run away on. At least for gamers.

      • Echo Dot@feddit.uk
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        30 minutes ago

        I’m still bit confused about steamOS, I thought it was supposed to be a full on operating system for gaming centric PCs but it seems to need Plasma in order to do any traditional computer things.

        • SkunkWorkz@lemmy.world
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          20 minutes ago

          Basically SteamOS is just a tweaked version of Arch Linux that boots Steam Big Picture Mode by default and launches games with Proton. It’s not a full blown OS by itself.

        • Localhorst86@feddit.org
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          24 minutes ago

          Which aspect of that confuses you? That it uses a Desktop Environment to do desktop things, or that they are using KDE Plasma instead of something else (say, gnome)?

          • Echo Dot@feddit.uk
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            4 minutes ago

            So steamOS is in fact not an operating system it’s just a program that runs on plasma. Or is steamOS actually an operating system, but just quite a limited one, and you dual boot into plasma.

    • Krudler@lemmy.world
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      4 hours ago

      Nope. Ballmer is and always will be the all time king R. He’s the dude that had MS pilot away from handheld devices because nobody will ever use cell phones. This was when MS was the only credible mobile OS. He oversaw Vista, he oversaw 8, both of which were complete disasters.

    • e461h@sh.itjust.works
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      3 hours ago

      Stiff competition, that. This guy is just playing it safe, saying what his bosses want to hear.

  • dylanmorgan@slrpnk.net
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    5 hours ago

    Pro tip: when your customers don’t like your product, it’s not their fault. It’s yours, and the appropriate response is not complaining or incredulity that people don’t like it. The appropriate response is to change the product or scrap it completely.

    • WanderingThoughts@europe.pub
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      12 minutes ago

      Except they see stockholders and investors as their real customers, and us as the plebeians they can dump their stuff on and be grateful for the experience. That’s what you get when speculative future value is the only thing that counts.

    • WanderingThoughts@europe.pub
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      13 minutes ago

      Except they see stockholders and investors as their real customers, and us as the plebeians they can dump their stuff on and be grateful for the experience. That’s what you get when speculative future value is the only thing that counts.

    • T156@lemmy.world
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      4 hours ago

      “The customer is always right” might get misused a lot, but it is correct in this instance.

      If a lot of your customers don’t like something, it’s not something wrong with the customers.

      • fodor@lemmy.zip
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        3 hours ago

        One of the older variations of the expression is, “The customer is always right in matters of taste.” Here we’re talking about reactions to reality, so it doesn’t quite apply directly, but still, these people are probably honest about what they feel.

  • kn0wmad1c@programming.dev
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    6 hours ago

    If you think you need to blame the people for not being impressed by your product, the problem isn’t with the people.